Privacy Policy

Last Updated: August 2026

At Clothics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you shop with Clothics, we may collect the following information:

Personal Information

• Full name
• Contact number
• Email address
• Delivery address
• Billing information
• Order details

Technical Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Website usage data
• Pages visited and interactions with our website

This information helps us improve our website experience and provide better services.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm purchases and provide order updates
• Respond to customer enquiries
• Improve our products and services
• Provide personalised shopping experiences
• Send promotional updates, offers and new collection announcements (where you have opted in)
• Prevent fraudulent activities and maintain website security

3. Order & Payment Information

When you place an order with Clothics, your information is required to process and fulfil your purchase.

Payment information is handled securely through trusted payment providers. Clothics does not store your complete payment card details.

4. Sharing Your Information

We do not sell, trade or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

• Delivery partners for order fulfilment
• Payment service providers
• Website and technology service providers

These partners are only provided with the information required to complete their services.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Understand website traffic and usage
• Improve website performance
• Provide relevant content and offers

You can choose to disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

With your permission, we may contact you about:

• New arrivals
• Special offers
• Seasonal collections
• Promotions and updates

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option in promotional messages.

7. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure

However, no online transmission method is completely secure, and we cannot guarantee absolute security of information shared online.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information where applicable
• Opt out of marketing communications

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms.

Clothics is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or website improvements.

Any updates will be published on this page with the revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Clothics
📍 Kasur, Pakistan
📧 clothics11@gmail.com
📞 03142443800